What is Phishing?

Phishing is a type of scam where the scammer attempts to gather important information from you, by pretending to be a legitimate person or business.


The most common form of Phishing is email Phishing.

A scammer will send you an email which looks familiar to you. They commonly appear as a banking email or email from your service provider or hosting company.

These emails usually request you to click a link, but sometimes would just include banking details requesting your next payment or something similar.


Oh no, I clicked the link!

That’s still ok as this is usually a two-part scam. The second part usually asks for you to login. This is where they gather your login details to use at the real website. This shows how important it is that you don’t give banking or other financial account info over to scammers. After all, you wouldn’t leave your wallet or ID book lying around either.


I believe I’ve been phished

We all make mistakes so don’t beat yourself up about it. First thing to do is change your details. This means passwords and/or security questions. Call your IT Support right away and explain the situation. We would be happy to assist. It’s also common courtesy to contact the company that the scam artist was posing as and alert them.


Best ways to identify a phishing email

  1. Check the email address, and then double check it. Sometimes the scammer will use an address like . Do you see how subtle that can be? (there is an “o” instead of an “a”)
  2. Bad grammar. Many of these are created by bots which use templates often made by non-English speakers.
  3. Instructions to click a link to access important info. These can be legitimate too but be extra cautious when dealing with these emails.
  4. Poor quality images. Unlike this article, phishing emails don’t usually have a high standard of work and often include distorted or pixelated images.